Are you here because you can't add a contact or address to your Outlook? In my particular situation, I have an Exchange Server connected to my Outlook and my Mobile Email Device. Suddenly out of the blue, I could no longer add appointments or contacts via Outlook but I could do it on my Phone.

How Did I Fix this issue?

I discovered that this issue was being caused by the constant 'connection' to the Exchange Server (which doesn't seem right). I proved this by going to bottom right of my Outlook program and right clicking on the Online/Offline button and selecting 'Work Offline'. At that point, was able to add contacts and appointment.

From ContentImages

So that's the quick fix!

How About a More Permanent Fix

After investigating, I learned that this issue is caused by a corrupt email profile so the more long-term solution is to re-create your profile. The beauty of exchange server is that this won't set you back one bit as your email, contacts and appointments will be instantly recreated once your recreate the email profile.

Labels: Social-Learning